Remote assistance is available by telephone, or online via Skype, WhatsApp or remote controlled assistance for Windows Devices (requiring software to be installed,) charged at £10.00 per hour.

Emergency Visits are available at no extra charge to addresses within 40 miles of our location near Wareham in Dorset, charged at £20.00 per hour, with set fees for half or full day sessions. Please enquire for services to other locations.

SeeTechMoreClearly provides the following support and help with TV, Music, and Media, streaming devices and services:

• Tuition and support, in person, over the phone and remotely online
• Help with deciding on the right TV package and services* to suit your needs
• Decide between FreeView, FreeSat, BT/TalkTalk, Virgin, Sky broadcast and content providers
• Help with retuning Freeview, FreeSat, BT TV/YouView or Set Top Boxes*
• Assist with choosing between Amazon, Netflix, NowTV subscription services or Rakuten Pay to rent services
• Assist with options for recording and/or streaming content including setting up built in apps on TV or plug in devices and sticks such as Google Chromecast, Amazon Fire TV Stick or Cube, or Roku Stick or box
• Assistance with configuring online catch-up services - for example setting up user accounts for BBC iPlayer, ITV Hub, All 4, My 5 and UKTV Player and configuring apps on different devices.
• Setting up apps and services to allow for streaming of music or content including YouTube videos to devices such as Google Chromecast or interactive speakers

* Please note that we only provide advice on making decisions about which services to use, or configuring apps and devices to get the most from them. We cannot assist with aerial, cable or satellite installations or problems.

• Support with deciding which music streaming or download services to use.
• Helping choose between different service providers such as Amazon, Apple, Spotify, Deezer, YouTube Music and others.
• Assistance with setting up and using music apps on phones tablets and computers
• Configuring Microsoft Groove and managing playlists
• Using Microsoft Windows Media Player to Rip CD’s to your Music Folder
• Advising on using, enjoying, purchasing music from and streaming from apps such as Amazon Music and Apple Music
• Setting up, configuring and advising on using interactive personal assistants and connected devices such as Google Home, Amazon Alexa, and streaming music to media devices such as LG ThinQ AI Speakers with Google Assistant capability, or Google Nest or Amazon Alexa audio and visual devices.