Tech Services

Personalised IT Support

We provide a range of services designed to assist older adults or those in business to navigate the digital world.


Windows Computers & Microsoft Consumer & Services

Specialised assistance with computers running Microsoft Windows, and Microsoft Apps and services, synchronising with Android and iOS devices as required for a streamlined experience.

Device setup/personalisation.
Microsoft Account Management.
Managing apps and passwords, and confirming
accounts for apps & services.
Recommending simplified operations using one browser, one email app and configuring favourite websites and progressive web apps.

Managing OneDrive and Microsoft 365 Apps and Subscriptions.

Advising on and implementing Security and Malware protection.

Troubleshooting

We offer expert troubleshooting services and maintenance to keep your devices running smoothly.


Apple
iPad & iPhone
Assistance

Guidance on using
iPhone, iPad, and
other Apple devices.

Assisting with device, apps, Apple Account Management,
iCloud Storage or Google Account Managment, subscriptions
and more.

Advising on managing apps, passwords, subscriptions,
and security.

Reconfiguring Home Screens and apps to be more usable and optionally on Android; changing the Launcher to link with a Windows Computer.

Optionally changing the Browser and Mail apps to Edge and Outlook (on either Apple or Android Devices) to keep information between the devices and a Windows Computer better synchronised.

Learning to Use Devices

Our one-on-one sessions will help you to use your computer, tablet, and smartphone effectively.


Navigating
Amazon Fire Tablets
and More

Get the most out of your Amazon devices
with personalised support.


Setting Up Smart Devices

Assistance with setting up and configuring smart speakers, smart TV’s and apps, or TV streaming devices. Configuring either Amazon Alexa or Google Home / Google Assistant or Gemini on Google Nest Devices.


Upgrading or Purchasing and Setting Up
New Devices

Providing a simple list of 3-4 new devices (computers, phones, tablets or other devices) according to
clients’ needs.

We also offer help setting up and configuring landline phones and recommending Careline/Fall alarm services locally. (We set up devices and do not install aerials or other external equipment)